Untitled 1
   

About CODOil

faqs

register

contact

 
HOME > FAQS
Where do you deliver oil?
We currently deliver to select communities in Connecticut, Massachusetts, Rhode Island, New York (including Long Isand), New Jersey, Pennsylvania, New Hampshire and Maine. We can't guarantee that we deliver to every town in all of these states. The best way to find out whether we deliver to your town is to enter your zip code into our service locator.
How do I order oil?
Ordering oil is easy - all you have to do is enter your zip code, review pricing and fill out our online order form. The forms are easier to fill out if you have opened an account with us however you are not required to open an account.
Is it safe to place an order online?

Yes, our forms are highly secure. Our secure server protects your information using advanced encryption by Thawte, Inc. Your browser should show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for sensitive information such as addresses and account numbers. As a Secure Site, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use.

How long after I complete my order will you deliver my oil?
Orders are processed as they are received. If you are placing an order for the first time we will contact you to make sure that we can access your fill pipe. Generally speaking, it takes anywhere from 2-4 days after we have received your order for the delivery to be made. If you are experiencing an emergency or are dangerously low on fuel we do not encourage you to rely on this system.
Do I have to be home when you deliver the oil?
It depends on whether we can locate and access your tank without any problems. After we receive your order we will confirm the delivery with you and at that time we will discuss this with you.
What price will I pay for oil?
Pricing varies by region so to find out today's current price for your area just enter your zip code in the service locator. The cost per gallon changes on a regular basis based on a number of factors including supply and time of the year. Please be aware that fuel oil is a commodity and so the price depends on a variety of market forces. Your final invoice will depend upon a number of factors that include the price per gallon, possible surcharges and any sales taxes that may be due depending on your state and town.
What are my payment options?
This depends on the office that services your town. All orders can be paid with a major credit card or debit card. Option details will be outlined before you complete your order. The best way to find out what payment options apply for your order is to enter your zip code in the service locator.
Does COD Oil offer service contracts?
A heating oil service contract helps protect you if your system needs servicing. As a discount oil provider COD Oil does not offer service contracts or service.
If I have problems with my order or if I need help who do I contact?
If you need to contact us about your order please visit our contact page and enter your zip code so we can locate the office closest to you. You will also find telephone numbers listed on the pricing page. To access the pricing page enter your zip code on the home page or login if you have created an account.
 
 


HOME PAGE | REGISTERPRIVACY | CONTACT

CODOIL.COM HOD#1046
2014