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HOME > FAQS
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Where do you deliver
oil?
We currently deliver to select communities in
Connecticut, Massachusetts, Rhode Island, New York (including
Long Isand), New Jersey, Pennsylvania,
New Hampshire
and Maine. We can't guarantee that we deliver to every town
in all of these states. The best way to find out whether we
deliver to your town is to enter your zip code into our
service locator.
How do I order oil?
Ordering oil is easy - all you have to
do is enter your zip code, review pricing and fill out our
online order form. The forms are easier to fill out if
you have opened an account with us however you are not required to
open an account.
Is it safe to place
an order online?
Yes, our forms are
highly secure. Our secure server protects your information using
advanced 256 bit encryption. Your browser should show a lock icon in the status bar on secure pages. Look for this icon on any web page
that asks for sensitive information such as addresses and account
numbers. As a secure site, we use state-of-the-art SSL (Secure
Sockets Layer) encryption to protect your personal information
from unauthorized use.
How long after I
complete my order will you deliver my oil?
Orders are processed as they are
received. If you are placing an order for the first time we will
contact you to make sure that we can access your fill pipe.
Generally speaking, it takes anywhere from 2-4 days after we
have received your order for the delivery to be made. If you are
experiencing an emergency or are dangerously low on fuel we do
not encourage you to rely on this system.
Do I have to be home
when you deliver the oil?
It depends on whether we can locate
and access your tank without any problems. After we receive your
order we will confirm the delivery with you and at that time we
will discuss this with you.
What price will I pay
for oil?
Pricing varies by region so to find
out today's current price for your area just enter your zip code
in the service locator. The
cost per gallon changes on a regular basis based on a number of
factors including supply and time of the year. Please be aware that
fuel oil is a commodity and so the price depends on a variety of
market forces. Your final invoice will depend upon a number of
factors that include the price per gallon, possible surcharges
and any sales taxes that may be due depending on your state and town.
What are my payment
options?
This depends on the office that
services your town. All orders can be paid with a major
credit card or debit card. Option details will be outlined before you
complete your order. The best way to find out what payment options
apply for your order is to enter your zip code in the
service locator.
Does COD Oil offer
service contracts?
A
heating oil service contract helps protect you if your
system needs servicing. As a discount oil provider COD Oil
does not offer service contracts or service.
If I have problems
with my order or if I need help who do I contact?
If you need to contact us about your
order please visit our contact page
and enter your zip code so we can locate the office closest to
you. You will also find telephone numbers listed
on the pricing page. To access the pricing page enter your zip
code on the home page or login if you have created an account.
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CODOil.Com is the easiest way to
buy discounted heating oil online. We deliver
quality #2 fuel oil all through the Northeast
including:
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Long Island, NY |
Greater Boston |
Philadelphia |
New York City |
Parsippany |
Hudson Valley |
Doylestown, PA |
Rhode Island |
and most of Connecticut |
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